We had a similiar situation when we had to purchase M (or L - can't remember) tickets @ $1600 each & used points to upgrade (the Plat Exception wasn't available then), then changed our return & the J class upgrade would not clear, so we cancelled those & used our Plat Exception. (BTW, there were 15 empty B/E seats on the flight that wouldn't clear...) Absolutely could only use for International & within a year of ticketing. They would not give me vouchers either - had to use the tkt #s as credit. We just booked 2 r/t LAX/CDG's on AF & went to Paris for a week last Nov to use & not lose the $$. 'Seemed' like free air (since we'd paid a year ago) & with Hyatt points, booked the Park Hyatt Place Vendome for 6 nights, got upgraded to a suite - not a bad way to spend a week!
Sorry, but I'd start thinking of a fun way like this to use the credit as you won't get it back otherwise from them...
Last edited by brendamc; Dec 29, 2004 at 9:33 am