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Old Jul 10, 2023 | 8:40 am
  #17  
Cambo
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Join Date: Nov 2017
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Originally Posted by jenwazhere
Looks like they are listed under ABTA and ATOL. However the itinerary and receipt they sent me seem pretty vague and doesn’t list every item, just the total amount. These are pretty much the only documents I’ve received from them.
I have sent an email to ABTA with all evidence and awaiting a reply.
Looks to me, they don't sent a detailed overview, because it's not (yet) available. This in turn suggests, they just hope to be able to book a "cheap" ticket for you by that time. And if not possible, you get back your money (fingers crossed on that), though anyway, this gives me the impression to be a business model, where they take the profits and dump the losses on the customer (of course, with a huge amount of polite apologies, maybe offering an alternative, where you -take it or leave it- are offered to fly on Air Mozambique, with a 48 hours stop-over in Africa).
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