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Thread: Two Bonvoy Accounts- Able to Merge?
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Old Jul 10, 2023 | 4:07 am
  #11  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,416
Originally Posted by dabrain230
Hi lurker,

just got a account merger completed. Points and nights transferred over, however one award stay did not make it (neither the reservation itself nor the point equivalent). Does it maybe take a bit of time for the reservations to be ported over or do I need to have it checked?
Hi dabrain230,

We would like to help look into this. Please provide below information to us via private mail here or by email below.
Your full name
Marriott Bonvoy account numbers
Email address associated with your account
Information of a recent stay(hotel name and stay date)
Details of the concerned reservation

Best Regards,

Christina Z
Specialist, Social Media Care
Marriott International

[email protected]
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