Originally Posted by
searchinfordeals
Although I initially asked a question in the Awards.flights FT thread, it seems more appropriate here now that I've found the KVS thread (actually found another FT KVS thread that was locked).
Welcome to the
KVS Tool!
Originally Posted by
kats
I completed the payment on May 9 and the temporary code has just expired today. As of today, I still have not received the permanent code. I did not use gmail. I request KVS to send me the code as soon as possible so I can use the tool.
Welcome back to the
KVS Tool and please confirm the receipt of your Permanent code, which was issued back in May. Please note that your Temporary Code will never expire until you receive your Permanent Credentials (regardless of the expiry date shown)
Originally Posted by
aviationp
I will also add another DP, I'm still awaiting a membership code since March. Email sent shortly after purchase went ignored. Almost on the verge of a chargeback.
We are unable to locate an account under this FT username. Please contact us directly via the [Contact Form] on the
KVS Tool website so that we can assist.
Originally Posted by
regata100s
KVS used to be a great tool with excellent support.
Please contact us directly if there is a particular issue that you need assistance with.
Originally Posted by
tappy0902
I purchased the KVS Tool Diamond with my ISP's e-mail address (not gmail or outlook), but neither temporary registration code nor permanent code arrives to me two days after the registration. I would request KVS to issue the code and directly send it to me.
Welcome back to the
KVS Tool and please confirm the receipt of your Permanent code. We are sorry to hear that your ISP had failed to deliver your Temporary codes, which were successfully issued on 24 Jun.