FlyerTalk Forums - View Single Post - American gave away my first class seat
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Old Jul 9, 2023 | 7:50 pm
  #4  
GNRMatt
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Originally Posted by Kacee
As a Plat? Not much of a card to play. Besides which, you were offered exit row on the same flight or an F seat the next day. As travel inconveniences go, I'm sorry but this one is pretty low on the scale.
I'm sorry, but I disagree 100%. The Platinum status is irrelevant. If you purchased a first class seat, you are entitled to that seat and they shouldn't remove you from it because of the tight connection. They should hold that seat for you until the last possible second (which they obviously didn't since the passenger did make it). The people waiting for the upgrade would be ok being upgraded at the last possible second and thankful for it. This is just a poor way of doing business for customers who purchase First Class seats.
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