FlyerTalk Forums - View Single Post - does Qatar Airways have the worst IT in the industry?
Old Jul 9, 2023 | 10:35 am
  #3  
ph-ndr
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Join Date: Dec 2002
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QR isn't the best, but they have a twist to the conclusion.

It seems they can afford the right systems, but they have a organisational issue where it seems little trust is delegated away from managers, leading to the tools available not really being used to the full extent, and things that are small-ish issues are allowed to fester much longer than needed.

-A
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