[QUOTE=Oxon Flyer;35395576]
Originally Posted by
ratechaser
given what people around here think of BA IT./QUOTE]
Unusually for the BA forum (where a few posters base their FT career parroting what "people on this forum" think), this one isn't really a case of opinion. It's widely documented that BA's shonky IT has been directly responsible for a number of occasions recently where the business has been massively disrupted, resulting in millions of lost revenue and hundreds of thousands of customers being grossly inconvenienced.
I can assure you that there's nothing in what I said that is passively aggressively defending BA - in fact the only positive I can take from their IT meltdowns is the compo and status extensions I've had over the years.
Sadly though, however much evidence, experience and opinion we share on here, it still needs BA/IAG to properly 'fess up to how bad things are and commit to fixing them at a structural level. Not likely...