Are you sure that no other airline does the same, so the stats aren't comparable? If you can provide evidence that only AC does this, I would at least listen.
I can agree with some arguments, that AC offers me something other domestics don't, but I am still held hostage to that POTENTIAL. As a consumer living in an outpost, the delivered product continues to be a bait and switch. They don't let me book long layovers at my closest hub without making it a multi city booking as if I am trying to rip off the system and when things go wrong more often than not, I am offered less than I had deliberately planned for.
"Your regional flight was delayed through no fault of ours, but good news sir, we have rebooked you Seat 1A in the bulkhead row of a 321 when you specifically made a J reservation for a widebody lie flat." If you complain, we can offer you a 10% coupon off your next booking that we will cancel too. AND to be honest, I have given up trying to reclaim those coupons when they go south.