Originally Posted by
okbuddyboi
Ah yes, I noticed that and cancelled my order to have it delivered instead. My order receipt indicates that it was shipped and not for in-store pickup. Submitted another "missing points" request (this is my third time) but highly doubt I'll get a reply. It has been half a year already
The way I got my old ticket finally dealt with was by replying to an email that came from RewardOps on another ticket, thanking the agent and asking if they could investigate this other ticket that I had been waiting for as well. They reassigned it and I got the answer within a few days.