FlyerTalk Forums - View Single Post - Missing miles master thread (miles not crediting, retrocredit issues etc)
Old Jul 5, 2023 | 7:59 pm
  #297  
tug5934
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5 Years on Site
 
Join Date: Jul 2020
Programs: SkyTeam Elite Plus, Star Alliance Gold, oneworld Emerald
Posts: 170
I flew OSL-CPH-SIN-PEN on a SQ ticket with only the OSL-CPH leg operated by SK. For all flights the ffp listed to accrue miles to, was TK M&S. For some reason, the CPH-SIN-PEN legs accrued to SQ KF. I immediately contacted SQ KF and they looked into it and agreed to delete the SQ KF miles so I can retro claim the flights to TK M&S. They suggested I first contact TK to see it would confirm handling it like this.

TK feedback form respons was NO. Miles accrued anywhere else cannot be transferred to M&S. I included a copy of my passport, boarding passes and e-ticket. The e-ticket shows that all miles were meant to be accrued to TK M&S. Can anyone suggest what to do next?
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