Originally Posted by
percysmith
I've taken some AA this year, both in the back and Flagship First, and no way has things with CX sunk to that low.
Originally Posted by
SanDiego1K
I would neither avoid CX nor seek it out and I used to preferentially book it. Now, I will take what makes the greatest sense from an efficient use of time and a cost perspective.
This pretty much sums up my experience and approach. I used to prioritize flying CX even if it meant less convenient times or a more expensive ticket; those days are gone. Service indeed has gone downhill, and among the Asian carriers one can easily argue that the SQ's and NH's have surpassed CX.
But don't get me wrong, they're still vastly, vastly superior than anything being offered in the US. If you're coming from the US, don't worry about the CX service.