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Thread: JAL has the worst customer service ever
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Old Jul 5, 2023 | 5:04 am
  #11  
HaleiwaFlyer
formerly wchinchen
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Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, EK Gold, Hyatt Globalist
Posts: 3,426
Agree with you. Near impossible to get a hold of anyone in their CS department through the US number.

Website is way behind. Impossible to use manage booking option if booked revenue JAL tickets directly through AA.
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