FlyerTalk Forums - View Single Post - Change of Aircraft Type - Stretch Seating?
Old Jul 4, 2023 | 11:02 am
  #3  
JAXPax
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20 Years on Site
 
Join Date: Jun 2004
Location: KUSA
Programs: Whatever AMEX Plat comes with... I buy on price.. Spirit Big Front Seat, want First/buy First
Posts: 1,893
Originally Posted by EugeneK
I had that happen to me, and the short answer is: someone else enjoyed my stretch seat.

I had some time before the flight, so I pleaded my case to Frontier customer assistance in Denver, a gate agent, and a flight attendant - all blamed others and said there's nothing they can do.

I accept annoyances like this as part of the price of flying Frontier.
That turned out to be my experience. I was able to get them to un-check me though, so I went on the app and checked in again and as an Elite selected a different Stretch seat (though when checked in the first time, it wouldn't let me change to another Stretch seat without wanting money). So I was thankfully able to solve it.

Now back to fighting with Frontier over a schedule change where Frontier has my returning flight leaving before my departing flight and tells me that it isn't in their policy to do anything to fix it.
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