Currently in the Galleries First at LHR T5, as previously reported still no online food ordering, can confirm that the Champagne plus an English Sparkling wine is Palmer & Co, no single malt whisky or brandy even the rolls by the cheese and cold meats have been enhanced away replaced by those dry muffins. Had a chat with a Baxter Storey Manager, asking why the food and drink has been deteriorating over the last 18 months or so.

He was very open agreeing with my observations (even stating he has had a lot of complaints about the lack of the BA burger which he said was the most popular item) and said it is down the BA who tell Baxter Storey what they can offer and that apart from the buffet breakfast the offering is basically the same as the Galleries Club lounges at Heathrow.

We had a very polite conversation and he said he would pass my comments back to his management team. He also said it would be best for me to pass this feedback via BA.com as that is likely to be the only way to get ang change towards a return to an overall better offering, even if it was simply back to what it used to be. Though I won't be holding my breath on that, but if we don't give feedback things will only continue deteriorate. Feedback to BA is on its way.