FlyerTalk Forums - View Single Post - Name match for MilagePlus number
View Single Post
Old Jul 3, 2023 | 8:12 pm
  #3  
ClimbGuy
All eyes on you!
20 Years on Site
 
Join Date: Jul 2005
Posts: 3,077
Originally Posted by YadiMolina
Not on CM, but I once had a name discrepancy on a ticket (UA, leaving from PTY), and the agent on the phone said that clearing it would take several days to "re-ticket" the reservation. She assured me it would be much easier just to clear it up at the check in desk. The result was that I couldn't check-in on line, but all it took was an extra minute or two of the agent on the computer at check-in and everything got restored (incl. TSA Pre and correct FF program). This had to be repeated on the return trip, btw.

So my recommendation would be to go extra early to the CM check-in desk, and bring every document you can to verify and justify your name and reservation and be prepared to explain everything you need. I don't think you'll have any problem getting on the plane, but getting CM to use your correct frequent flyer and known traveler numbers on the reservation could be problematic, especially if checking in outside of the USA or PTY.
Thanks, I had no problem checking in or boarding it is just a problem with milage credit
ClimbGuy is offline