I told Chase I'm not signing a 124 page disclosure
Glad to see others pushing back on Chase. It is absolutely ridiculous to bully people into blindly signing this 124-page disclosure with the threat of no online services if we don't... what are they hiding in those 124 pages? I put all my expenses on my chase amazon card - it's their loss if I leave. The CC industry is quite competitive right now. I called Chase and Amazon and complained and the reps all agreed with me. ..they said they wouldn't read it either.
Originally Posted by
serpens
This is a rant.
When I logged into my Chase account today, I was presented with two new agreements: Online and Mobile E-Sign Disclosure and Consent Agreement and Digital Services Agreement, and I was required to accept them before I could continue. Actually, if I recall correctly, I was required to read and accept them. I was not close to halfway through the 10 page Disclosure and Consent Agreement before I was logged off for inactivity. I never ever started on the 124 page Digital Services Agreement, other than to open it. Obviously (to me, at least), Chase does not expect me to read the agreements.
The Online and Mobile E-Sign Disclosure and Consent Agreement includes the following bit about paperless statements, which I have steadfastly declined to accept.
It's a bit galling to me that Chase says (with my bolding) that it will provide communications by "electronic messaging (such as e-mail, or SMS text or push notification to your mobile device)" after it removed my ability to get confirmation codes by email. (Yes, there is a thread about how to restore email confirmation codes, but my attempts to follow the instructions have, so far, failed.)
As I said, the Digital Services Agreement is 124 pages, and I have not attempted to tackle it. Probably I will simply click the boxes to accept the new terms, because I want to continue to use Chase credit cards and I want to review activity at the web site. But this certainly strikes me as an abuse of power by Chase. And I only quoted the most offensive (to me) part that I read; there were plenty other offensive parts and plenty that I didn't read.
Am I unreasonable? Am I unusual? Thanks for reading my rant.