A question regarding delayed posting of DE flights (and pardon me if this has been covered somewhere else before).
I recently flew Condor TATL. The booking/boarding pass had my AS number on it. The miles did not post automatically, so after two weeks I filed a request via email. Still waiting for the credit. The return leg of this ticket will be in mid December and is supposed to push me over the 75k re-qualification threshold. Based on the forum's and my own experience, I do not expect those miles to post automatically before 12/31.
Any idea how to approach this? I have OW flights in early January and Emerald status on file would be appreciated.
The good news: not every partner flight is delayed or requires manual retro requests. My most recent DE flight a couple of weeks ago posted automatically and correctly a week after the flight. I’ll soon find out if that’s true for the return.
The bad news: AS can take a while to process retro requests. When the promised time to get an answer is up, CALL. Do not email for an update; that often goes into a black hole or results in some copy/paste reply. If you call, you may get instant gratification.
The really bad news: AS may not give you appropriate elite credit for flights that happen while you wait for them to process the retro request. See
this thread from earlier today. And of course you are presumably going to be out of luck as far as other elite status benefits are concerned if your status is depending on a retro request.