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Thread: Delta to 'pilot' elimination of Sky Club customer service desks
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Old Jul 2, 2023 | 3:07 pm
  #10  
RealHJ
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Join Date: Sep 2009
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Posts: 7,306
SEA SC has a dedicated desk with 1 or 2 agents where you can sit down and all they deal with is ticketing issues. They don't seem to be horribly empowered or knowledgeable (it's just a rotation of the regular SC agents who sit there), but some simple things they can do. And that is literally all they do. Well, ticketing and all sorts of miscellaneous complaints.
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