Originally Posted by
Kangol
How have you all been contacting Travelpro, through the email form on their website?
I have a Flightcrew4 rollaboard from 8 years ago that I need a replacement retractable handle for.
Have tried the email form a couple of times, called their phone number (which says to go to the website), tried the chat bot on their page and sent a message on Facebook messenger.
No response from any of them.
I'm not in the US so contact options are limited.
Does anyone have another way or direct email contact?
Thanks!
I used this email
[email protected].
I was pleased when TravelPro got back to me after I sent in pictures of my broken zipper. They now sent a brand new suitcase to replace my broken zipper one. Didn't even ask me to send the one I already have back.