Originally Posted by HoyaSFOIAD

Just closing the loop here. When I got home, I emailed GS, explained what happened and ask for reimbursement for the difference in cost of the Delta ticket vs the United ticket. Not a small number, it was well in excess of $1,000. They got back within 24 hours and agreed to do so “as a good will gesture”. I’m fine with that and consider it a win. Now, as for “the good will gesture” part I would have considered something above and beyond that “good will”, but I’m more than satisfied with this outcome.