FlyerTalk Forums - View Single Post - Briggs and Riley lifetime guaranty
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Old Jul 1, 2023 | 7:38 am
  #5  
aj411
All eyes on you!
15 Years on Site
 
Join Date: Nov 2008
Location: Minnesota
Programs: AA EXP; United 1K, Delta, IHG Plat Amb, PE, Marriott/Hilton Gold
Posts: 937
I've had great service as well. and rarely needed after many years. One zipper replaced quickly and the "fault" was definitely not in the materials but user caused. Even though they say they won't clean the suitcase, it appears they did that as well
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