FlyerTalk Forums - View Single Post - SAS Plus Europe [merged experience reports & FAQ]
Old May 19, 2013, 12:51 pm
  #4  
psollitt
 
Join Date: Oct 2004
Location: Leeds ,Yorks UK
Programs: KLM Flying Blue Platinum for Life.. BA Gold , oh and some other shiny bits of plastic ...
Posts: 4,238
So all we have here is SAS trying to reinvent themselves for the 3rd ( or is it the 4th ) time in 11 years as regards this .

(A little of my backstory )
Back in 2002 My work was taking me a lot in Scandinavia and very quickly I was a EBG. They then started changing things , reduction in soft product , reduction in earning of domestic miles in NO and SE ( yes this was not their fault directly but had a massive impact in my travel choices ) so, I re aligned my allegiances.. within years I had dropped to EB silver to EB basic , and with all my points spent that was the end of that...

I was one of those frequent flyers whose travel was paid by others but our input in who we travelled with was a contributing factor in who was chosen . Also my employers in those carriers only paid for the flight and luggage , not any meal extras ( coffee food ect..)

So for me if I have to buy a sandwich and a drink it was at MY cost... over a carrier who gives it for free, then who will i tell my employer to go with ...

They (SAS ) have in the last few years responded in a very detrimental way to the threat of LCC and unlike other carriers who have addressed the threat in a very different way.. ( BA , LH , KL ) for SAS has not..their strategy to become a LCC in Y , IMO, it has not paid off for them .

back to these changes New...

All I see is a frantic attempt to get rid of economy plus and merge it into Business with no doubt a slight increase in fares...

I cannot see how it will work by getting people to WANT to fly with a low service airline when Low cost airlines win hands down on those routes where they are in direct competition with LCC or other higher service carriers ( even including other Star alliance partners.)

I would like SAS to succede but cannot see with this present strategy how they will.

I remember how they used to be in the past and how truly great they were.

Now all this may be jaded with how bad my last 4 flights with SAS were after my experience today (MAN-ARN-VNO-CPH-MAN) but I have tried to keep my observations of their new strategy direction as objective as possible.

(sorry for my rant .. I did not expect it to be that long, but I had to get that off my chest !)
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