Originally Posted by
mmack
On United, our KTN numbers are automatically updated, and I don’t know what happened at the Swiss check in…..but I will definitely make sure that the numbers are entered on our next flight!
You United account has your KTN, so when you book on United they know to add it. If you book on Swiss ... you need to let them know your KTN. If your Swiss flight is booked via UA the KTN usually gets transferred, but always good to check at OLCI because sometimes it is not.