FlyerTalk Forums - View Single Post - Using Regional Upgrades on Delta (RUC) post 2/1/2022
Old Jun 30, 2023 | 10:08 am
  #1113  
LowValueCustomer
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Originally Posted by flyerCO
There was nothing wrong with post. The issue was that agents were being told issue was with fare buckets. Since both RUC/GUC could (at time) be used the same for domestic D1, if GUC could be used, so should RUC. Issue they were told is system was automatically only loading the correct inventory for a GUC, not also for a RUC. Thus agents had to longsell in the correct inventory for RUC as long as GUC inventory was available. System would then confirm the longsale in the correct inventory despite it showing zero.

If however inventory for GUC was also zero, it wouldn't confirm the longesell.

Now that rules are changing, doubt this will still be the case.
This is helpful, thanks.
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