Policy applicable to everyone who has been moved to the KF-operated service below
Flights/Dates affected
BA295 LHR-ORD // BA294 ORD-LHR operated by KF
Tickets issued by
29th June 2023 (discretion permitted if ticketed on 30th June 2023 before 12:00 (UK) on 30th June 2023)
Ticket Travel Dates
1st July 2023 – 28th October 2023
Rebooking for ALL customers
For passengers in F cabin ONLY:
Please follow
First Cabin Closure policy (KIT 2139)
For passengers in J/W/M cabins:
Rebook onto an alternative
AJB service (operated by BA/AA/IB/EI/AY) with the same origin and destination for
+3/-3 days of original
LHR service now operated by Air Belgium. Rebook into the
same class as original or lowest available class in the
same cabin. Any onward connections can be rebooked as per this guideline as well.
Origin/Destination/Stopover changes
Routing changes permitted, but
same origin and destination must remain
Refunds Allowed
For passengers in F cabin ONLY:
YES as per
First Cabin Closure policy (KIT 2139)
For passengers in J/W/M cabins:
NO unless permitted in fare rules
Redemptions Included
Yes
Available for Trade
Yes
Important Information
- One ticket change allowed from the above options
- Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
- You must update remarks to accurately reflect the conversation and action taken
- If rebooking please ensure any associated SSR’s are added back to the PNR
- Must advise customer that travel to/from original points are at their expense, including consequential costs, e.g. car hire, hotel, etc