Originally Posted by
dayone
I employ the three strikes rule. Forgetting to ask about the welcome gift is not an issue. Two more noticeable failures will usually cause me to claim the guarantee.
I agree. I am not the kind to seek and scrape everything per terms. You all have been helpful in suggesting a polite way for me to approach the staff.
I have already had to deal with a stained carpet + privacy curtain that needed to be cleaned, Missing wands on the blackout curtain etc