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Thread: Seat Assignment disappears after online check in
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Old Jun 28, 2023 | 1:49 pm
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MarkOK
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Originally Posted by djvand
Flying JFK to LHR on June 29th on Flight 100. Checked in this morning after an upgrade on our short hop from CMH to JFK. When I checked the app on our SWU for the flight 100 portion I noticed our seat assignments in Premium Economy disappeared. Is this something I should be concerned about or reach out to AA about? I have online boarding passes saved to my phone which have the seat assignments. When I view the seat map our booked seats still show occupied. Never had this happen before.
Definitely call. I'd be worried the system booted you and someone else took your seats. Your 'saved' online boarding passes with seat assignments are meaningless when it gets time to board on the plane and you don't want to be surprised with coach seats in the back that were assigned during gate control because you showed up in the system without seat assignments.
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