Originally Posted by
carrotjuice
This is an example of the stock response to my last complaint on really bad food in F:
“Qatar Airways takes special efforts to ensure that your desired selection is available on all flights and that all meals are prepared with the best standards. Each of our caterers has a comprehensive stock rotation procedures in place with the aim of ensuring that such instances do not occur. Catering team also goes through an extensive process of selecting, testing and choosing the freshest ingredients to serve to our international customers onboard.
You can have our assurance that your comments have been taken seriously and the same will be shared with our cabin services management for their information and any necessary action.
On this occasion however we are unable to offer compensation.”
What a load of tosh!
I know it's a bit ranty, but I recently flew a short segment with SQ in J, and happened to notice just before landing that the IFE was faulty. I mentioned it to the crew that it didn't respond to a soft reset even. They insisted on holding me back at the gate so they could complete the paperwork to give me a SGB 100 voucher, even if I tried to explain it was not needed and I only wanted to let them know as a heads up to the next crew/pax.
Getting compensation from QR is not like that.
-A