Experienced pretty good service levels so far from all our staff encounters so far.

Love the location of the hotel, getting off the tube at blackfriars we were able to make it to our room in less than 4 minutes.

The standard king room is a bit small and pretty basic but well laid out. The only miss is a lack of a desk/work station.

We experienced some noise issues from a neighbouring room. The noise seems to be coming from the central vent . The first night I didn’t bother calling the front desk and tried to sleep through it but the second night it was super loud and I called security and they sent someone up in less than 5 mins to tell the room next door to quiet down.

there is also currently construction noise nearby (jack hammering) that starts around 830 am