Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 17,929
Very timely - just had an outstanding experience as well. Wanted to reprice an award ticket (fewer miles now). 3-minute hold time, quick work by the agent, and 15k back in Miss Boraxo Jr's account with no hassle, AS is often such a pleasure compared with the competition.