Originally Posted by
lewinr
So I want to be sure that the passenger can do online check-in and get a boarding pass before going to the airport in Turkey.
I would call AC to ask but I dont trust the competence of their call center, and would prefer to know if somebody with PR was able to do online check-in or got a message to go to the counter at the airport.
thanks for any advice you have.
I check in online with my foreign passport and Canadian PR card on AC all the time. It works well from Europe, from the US I'm often told I need to go to the counter but I suspect that is mainly due to United handling the airport counter (and United self-serve checkin systems don't understand PR cards). Just make sure your friend enters the PR number on the top right on the back of the card (mine starts with PB), not the 8-digit ID number on the front. It's a classic mistake which will result in a "please go to the counter" message.
Good luck