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Thread: Is this a T&C violation for suite upgrades?
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Old Jun 27, 2023 | 11:40 am
  #3  
gleff
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A complimentary suite upgrade has to be available at check-in for the duration of your stay. A suite that's available for only a portion of your stay doesn't have to be assigned.

There's also not any discussion of which suites are at issue, that is, whether they are suites that would be eligible for complimentary upgrades or not.
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