Hi all, over the last 5 years or so I've had great success doing things like requesting and procuring refunds for changed or cancelled Lifemiles bookings, and retrieving partner reservation codes in order to say, request seat selections. However, my most recent request bounced and forwarded me a link to their help center which seems useless for retrieving the partner reservation codes at least. Do I have to call in for these requests from now on, or is there another way?