Originally Posted by
golfnerd
I have tried on multiple occasions to get the Guaranteed Welcome Gift honored in person. I check in, nothing is offered (I'm Titanium) and I then ask for the compensation and spend 5-15 minutes explaining the T&C's to the front desk agent.
It's not clear exactly what you're asking for. Breakfast or a F&B credit in lieu of points? And properties which owe that option are refusing? Repeatedly? If so, can you name and shame?