FlyerTalk Forums - View Single Post - The 2023 BA compensation thread: Your guide to Regulation EC261 / UK261
Old Jun 25, 2023 | 8:11 pm
  #1271  
flarmip
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Originally Posted by Boreas
I abandoned my journey for a refund because the only flights available were the next day, so it was over 5 hours. The train down cost £118.30 however BA are only offering me £75.80 because I've "already received the refund for £42.50" from Reward Flight Saver. Surely that's taking the mickey somewhat - please can someone shed some light on that? The £42.50 was originally my money which I gave to BA...I can see both sides however I feel as if I am being ripped off...
If you choose to obtain a refund, you relieve BA of their obligation to get you from A to B. Their only liability is to refund you the fare in the way it was paid, i.e. Avios and cash for a redemption.

BA are thus being rather generous in what they've offered - your journey was effectively completely free!
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