Just checked in today for a 6 night stay - after one of my worst flight experiences flight to London on Westjet I was really wanting an early check-in so whatsapped the hotel from the airport and they were able to have my room that I was assigned cleaned on a priority basis so that it was an early checkin Wonderful start to the trip.

If anyone has any specific questions about this hotel let me know and I can try to answer them or try to find out while I'm here.