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Thread: Unable to cancel flight
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Old Jun 25, 2023 | 8:55 am
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Originally Posted by dand99
After holding for only 2 hours I reached CS again, and they again advised me to fill in an online refund request.
The refund request link points me back towards my booking, which can no longer be accessed.
So.... all I can do now is send Customer Relations a general note about "Ticketing and Fares" and hope for the best...
If that goes nowhere, worst case, dispute the charge with your credit card. AC cannot deny it can virtually be impossible to reach reservations on the phone in a timely manner.
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