Originally Posted by
corporate-wage-slave
It may be that the customer relations agent had as much problem as I had in trying to unravel all of that (you certainly had a very difficult travel journey here). Ultimately what matters is the flight that you were last booked on relevant to the claim, and the one you ended up using. I think that's BA188 on 7 June versus UA161 on a date that isn't clear, and it depends on original, scheduled and actual arrival time. It may be that you have more than one claim here, at least on paper, but perhaps it's best to treat it as one claim.
Thanks and apologies, i missed the date for UAL161 which was June 7th. Would the claim relate to the initial cancellation or the final cancellation? BA180 on June 8th was the last flight to be cancelled so I was working off of the assumption that because I left the day before this flight on UA161 on June 7th (even though that was my original departure date) I would be entitled to claim for this? I’ve already submitted the claim but as you’ve said reading a paragraph with as many cancellations probably caused confusion with the agent.