Originally Posted by
nzjay
Flew Air NZ business class for the first time in years on a recognition upgrade between Auckland to Sydney, it was a bit of a shock to realize how far behind both the hard and soft product had become compared to most other international airlines - I've actually had better experiences on the AirAsia premium lie flat bed.
The ultimate realization came when I started seeing this lovely thing wiggling in my line of sight due to Air NZ's decision to use the herringbone format to maximize the seats in Business Premier...
I believe the wiggling was that the toes were trying to make contact and say hi…What I am not sure is if the bare feet on the NZ herringbone were envisioned by the company as part of the soft or hard product offering…