Originally Posted by
ef00
Out of curiosity I pre-ordered Y snacks on two flights. They were not acknowledged on either flight, and I ultimately purchased nothing. Unsure why this is an option if it is ultimately meaningless, although I chatted with a FA who said they do see pre-ordered snacks on a regular basis and are supposed to acknowledge them.
Was the FA you chatted with from the flight that you'd pre-ordered for or a different flight?
David