Originally Posted by
germsamvel
… However, the points that I earned for my stay most definitely came from the cash rate of the room that I booked with points. Any idea why this was the case? ….
I agree with the other replies; it’s NOT supposed to happen for any award stay (FNA or points) regardless of reservation verbiage, it does occur occasionally for both Hilton and Hyatt (2-3 times for me over 20-25 award stays), don’t count on it happening again, don’t discuss it with anyone at Hilton or Hyatt, don’t expect to understand when or how or why, don’t look a gift horse in the mouth

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