FlyerTalk Forums - View Single Post - The NO THANKS CONCIERGE thread: Documenting the failure and deviation of the service
Old Jun 23, 2023 | 7:33 am
  #380  
RatherBeInYOW
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Join Date: Sep 2011
Location: Ideally YOW, but probably not
Programs: AC SE*MM
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Originally Posted by capedreamer
Thanks everyone. We ended up landing at 8:13pm and then waited for a gate until 8:37pm. I then ran and made it to gate 28 at 8:47pm. Boarding hasn't started yet.

FWIW, after that original response from Concierge, I asked again, and they did end up saying they held a space on AC7773 YUL-YYZ tomorrow and that if I missed my connection to "please call us on the Concierge line letting know that you have a non-exchange space on hold that you would like to exchange in order to get you on your destination in time tomorrow."

Glad this wasn't necessary but still nice to know they would have done something. Thanks for everyone's input!
The only thing that is as sure as death and taxes is YUL/YOW Jazz flights being delayed.
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