Quote:

"In your original post you were praising the airline that was the sole cause of the problem whilst insulting those who both had nothing to do with the ptoblem and were not responsbe or in position to fix the problem"

Well, my comments regarding AA handling the calls in a professional manner without solving my problem was hardly a 'praise'. My requests for backup documentation from QR check-in staff so I can substantiate a claim against AA was done in an polite and friendly manner. It wasn't a demand but a simple request. You interpreted it to be 'insulting' without being there or anything to substantiate it as such. That's what makes me think that for some reason you tend to have a bias and lack of sympathy for the what-I-call-poetically 'the victim'. Your default presumption is that the 'victim' is demanding, insulting and in the wrong. Let me remind you, I did not do anything wrong. I was hoping to resolve a sticky situation without any emotion. I tried to de-escalate. There were no raised voices or moving hands. So, honestly, I don't understand what informs your position. Perhaps some bias has formed somewhere and somehow.

Having said that, your suggestion to ship/store is very potent. I did consider it, as I frequently use shipping/storing in Japan and storing in Singapore (happy to provide fellow FTers with pointers to these services, and they are quite reasonable). I also considered storing my baggage with my hotel, something I have done in the past, but given that I had roughly 100 minutes to find a solution, none of these options seemed plausible at the time. I have never looked into storage/shipping options at BKK and the airport was a zoo at the time. If anybody knows of such services at BKK or even other airports around the world, it wouldn't hurt to have them listed in a sticky.

Quote:
"My empathy may be aimed at those being attacked for something that there is no reason to attack them for"
Nobody attacked anybody. One can't attack attitudes or cultures.