FlyerTalk Forums - View Single Post - AA Qatar Award buyer beware (ensure baggage allowance)
Old Jun 23, 2023 | 3:43 am
  #113  
Dave Noble
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It isn't blaming the victim for what happened - what happened shouldnt have happened

HOWEVER

the issue was one that was purely between you and AA. The issue is that you seem to be blaming QR for not doing anything in a situation that was not anything to do with them

As far as resolving the situation, I think that your approach of booking another ticket was a good one - since I wouldn't have had that option, I would have been trying to get AA to reissue the ticket such that it properly reflected a baggage allowance - this is a bizarre problem that AA has and havent heard of any other airline having such a problem with basic ticketing

As a last resort I would have paid for the baggage fees and tried to reclaim it off of AA - but wouldn't be expecting it to be easy to get it to do so. If I was at an airport that offers shipping ( e.g. as I used to do from London in past a few times ) I would have paid to check in essentialsand then used the courier service to deluver the rest

There is a big difference between blaming the victim vs addressing that the QR staff had no ability to fix the ticket and it wasn't their job to do anyway

My empathy may be aimed at those being attacked for something that there is no reason to attack them for

In your original post you were praising the airline that was the sole cause of the problem whilst insulting those who both had nothing to do with the ptoblem and were not responsbe or in position to fix the problem

Last edited by Dave Noble; Jun 23, 2023 at 3:53 am
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