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Thread: Will United issue a travel credit for a Chase UR points redemption?
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Old Jun 22, 2023 | 5:56 pm
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emcampbe
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Originally Posted by 1KChinito
Is taking over an Ultimate Rewards travel booking by UA a routine process or a one time exception/irregular operation?

Just got off the phone with a U.S. based premier agent in Texas, she says she has never heard of taking over an UR booking.
I don’t know that this is specific to UR bookings - UA has always had the ability to ‘take over’ an agency booking. Think the $50 fee has bend there for a long time. Maybe not all agents are as well-versed in it as others?
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