Originally Posted by
1KChinito
Your rebooking flights, was it:
1. Voluntary or involuntary?
2. Were your original flights cancelled by UA due to irregular operation?
Perhaps 1K agents have more authority than premier agents.
The flights on UA were voluntary changes by me, and were in paid F.
I'm glad that UA took control though because the UR agents sound like they have minimal training and hardly understand the nuances of fare classes, etc.