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Thread: Will United issue a travel credit for a Chase UR points redemption?
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Old Jun 22, 2023 | 1:24 pm
  #9  
1KChinito
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Join Date: Jul 2003
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Originally Posted by zombietooth
Sorry, I don't know that. I just know I had problems with rebooking my flights with UR travel and hung-up and called the 1K number, asking what my options were. In DL's case, they did it automatically and my cancelled flight showed-up as a credit in my account-I never called anyone about that one, so I don't know why that happened or if that's just normal with DL.
Your rebooking flights, was it:
1. Voluntary or involuntary?
2. Were your original flights cancelled by UA due to irregular operation?

Perhaps 1K agents have more authority than premier agents.
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