Originally Posted by
BTMaximus
My experience was during Covid so the rules may have been different, but after getting the initial run around from UA and Chase Travel, a helpful UA agent was able to take over the reservation, and issue electronic travel certificates.
I've had 2 UR travel bookings taken over by UA this year and one by DL. I was not charged for this. The FFCs showed-up in my accounts and I was later able to use all of them without agent help. The UR travel agents are not knowledgeable or helpful. So I will be avoiding talking to them in the future.
Last edited by zombietooth; Jun 22, 2023 at 12:43 pm