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Thread: "Thanks for getting in touch" generic response - is that it?
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Old Jun 22, 2023 | 10:45 am
  #5  
SxMan
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Originally Posted by ManAtTheBack
I made a complaint in October 2022.

BA's response was clearly a fob off with no evidence that BA had ever even read my complaint and consequently that they had even considered in what areas they might need to improve.
well, that is disgraceful and quite clearly unacceptable. I’m waiting for someone to come on here with a defence to try and justify the airline’s behaviour in this case 😬🙈😂
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