FlyerTalk Forums - View Single Post - Will United issue a travel credit for a Chase UR points redemption?

Jun 22, 2023 | 8:49 am

#3

1KChinito

Join Date: Jul 2003

Location: SFO

Programs: COdbaUA Platinum 2MM

Posts: 5,599

Quote:

Originally Posted by bj27

Hi all,

I typically steer away from OTAs as a general rule of thumb but there is a potential flight booking where booking through Chase UR at the 1.5 cent redemption level makes more cents. FWIW, UA wants 27,000 miles for a $272 cash ticket, and obviously that would be closer to 18K Chase points if booking through them.

I feel like I saw this somewhere in the past, but a quick mechanical question: if I book a UA flight (non-refundable regular economy) with Chase points, can I cancel the ticket on UA's site to get a travel credit (in essence whatever Chase paid UA for), so I don't have to go through Chase in case I need to cancel?

Fully prepared for the answer to be a big fat "no" as likely UA would tell me to pound sand and talk to Chase, but figured I'd make the ask before booking anything.

I searched and saw these two relevant threads but no direct answer:
CHASE Travel Portal For UA flights
https://www.flyertalk.com/forum/unit...ds-site-2.html

Thanks in advance.

I am not aware of the possibility UA will take over a reservation for a $50 fee after cancellation.

Booking is through Chase Travel website using Ultimate Reward points. Any change has to be performed through Chase Travel CSR, not UA. It cannot be done online, unlike UA. The one I talked with, does not know the difference between LAS and LAX. She kept looking for LAX instead of LAS. After 20 minutes, I finally asked for her supervisor. Supervisor apologized for the inconvenience.

Additionally,
1. It can only be used once for the same passenger
2. FFC with Chase Travel is only good for one year from original ticket issuance date
4. If original ticket is for a domestic flight, new ticket has to be for a domestic flight also
5. Residual value, if any, is forfeited

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